What Is Mediation?

Mediation is an effective, inexpensive way to resolve a dispute quickly. It is a voluntary and confidential process in which two or more people meet face to face to work out a mutually acceptable solution to their issue. They are assisted by a neutral third party, called a mediator.

Who Are The Mediators?

Our mediators are professionally trained members of our community who volunteer their time. They have extensive and specialized training in conflict resolution and communication skills. Mediators do not give legal advice, counsel, or decide who is right or wrong. They work with the parties to develop options, consider alternatives and come to a win-win solution.

What Can Be Mediated?

Mediation should be the first step in resolving almost any dispute, call 244-5744 to schedule a mediation session.

Disputes Appropriate for Mediation

  • Auto Accident
  • Business
  • Civil Rights
  • Community
  • Condo/Homeowner’s Association
  • Construction
  • Consumer/Merchant
  • Divorce/Domestic
  • Education/Special Education
  • Elder Mediation
  • Family
  • Friend
  • Job Related
  • Landlord/Tenant
  • Neighbor/Neighbor
  • Non-Pofit
  • Real Estate
  • Small Business
  • Temporary Restraining Order

What Are The Benefits Of Mediation?

Mediation is a fast and convenient way to settle a dispute outside of court.
Mediation can result in a “win/win” solution to a dispute.
Mediation is confidential. The sessions are private and any information exchanged during the process cannot be used in court. However, a signed agreement can be used in court.
Mediation allows parties to maintain control by deciding the outcome of the dispute.
Mediation is inexpensive.

How Does The Mediation Process Work?

  1. An individual or business contacts Maui Mediation. If he or she would like to move forward with the process, a case is opened. MMS gets information about the participant and the other party involved in the dispute.
  2. Once the Case Manager has determined that the dispute is appropriate for mediation, the mediation session is scheduled. Mediations are normally scheduled 2-3 weeks out.
  3. During the mediation session, the mediators guide a process in which all participants have an opportunity to discuss issues and explore options for resolving the dispute.
  4. If the parties agree on a solution the mediators record the details in a written agreement. All parties sign the agreement indicating their willingness to comply with the terms. Signed copies of the agreement are given to each party.
  5. The success of the mediation depends upon the cooperation of both parties to reach consensus as well as their ability to negotiate and to be open to new ideas.

How Much Does Mediation Cost?

Mediation is a very cost effective way of settling disputes. Fees are based on annual income and range from $70 to $550 per party per session. A session can last up to 4 hours. MMS does not refuse service for inability to pay.

When Is Mediation Not Appropriate?

Mediation may not be appropriate when there is a history of domestic violence or child abuse.