Civility in the Workplace

This training was designed to empower you and your team to develop tools and techniques that enable staff to anticipate, prevent and overcome conflicts. As employees learn skills to resolve conflicts on their own, managers face fewer interruptions and productivity can increase. MMS has conducted trainings for government agencies, schools, nonprofits and private businesses.
Our training provides:

  • Advanced communication skills
  • Ability to turn destructive conflict into constructive collaboration and effective conversation
  • Skills to diagnose conflict before it intensifies
  • Ability to apply the best practices for handling conflict and resolving issues while maintaining positive relationships
  • Tools to effectively manage conflict to achieve a sustainable, engaged and optimum performing workplace
  • The ability to address toxic employees and bullying behavior

 

Workplace Opportunities

MMS offers customized conflict resolution techniques designed to meet the needs of your organization. Our services include:

  • Civility in the workplace training
  • Anger Management training
  • Meeting facilitation
  • Advanced communication
  • Managerial mediation
  • Mediation